Published: 17 February 2016 People often ask me 'what is it like being a Project Manager in a Digital Agency?’ And my usual response is that it’s challenging but rewarding.

Challenging in a sense that issues and tasks are thrown at you left, right and centre but once it has been resolved or completed and the client is happy, the end result is extremely rewarding.

An insight into my ‘typical day’ is a little something like this…

  • Prioritising work for my Pod and Maintenance (aka Pod Alpha)
    This is normally the first thing I do in the morning before I get ready for work (6am) or really late at night (10pm). The main idea behind this is to ensure that everyone knows what they are doing before they even arrive at the office which proves to be beneficial for the team. 
  • What do I want to achieve today?
    I like to put together a to-do list of all the things that I need to complete that day. As you would expect, this list grows throughout the day but prioritising this list helps me focus on working smarter not harder. Crossing off tasks from my to-do list gives me a great sense of achievement amongst the hustle and bustle of agency life.
  • Company stand up - this is every morning at 9:15am
  • Scheduling and re-scheduling work
    Depending on what happens throughout the day, as Project Managers we need to swiftly move with the change of events therefore most of the day is made up of scheduling new work in or rescheduling work with different team members.
  • Sense checking and testing completed work by the development team and/ or issues raised by clients
    Before a job is booked in with the Studio, it is sense checked and if possible, I can fix it or provide more information on the issue for our devs to resolve quicker. I am by no means a techie but I like to help the team as best I can.
  • Reporting - Utilisation, Status updates, Budget reviews, Maintenance reports, Meeting agendas etc
    These are some of the reports we run. Depending on which day it is, these are applicable.
  • Communicating with clients via email, phone or face-to face
    I love working with people and clients are no exception!
  • Mentoring and supporting other Project Managers at Sagittarius
    I run a weekly goals workshop with Jimmy and help him with any issues or concerns he has on his Pod. It’s also a good time to check in each week to see if everything is ok with the other team.

Each day is very different and I have yet to experience a ‘quiet’ day at Sagittarius. Luckily for me, I work with a great team who are all very talented and passionate individuals. I cannot speak for everyone here but for me, if you love what you do, it isn’t really work.


Jo Reid

Head of Operations


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