Published: 06 December 2016

Sagittarius has won an award for the best Hospitality, Leisure, Food and Drinks Website at the 3rd UK Digital Experience Awards 2016 held on Friday 2nd December at Park Plaza Riverbank in London.

Created to recognise and celebrate the delivery of exceptional digital customer experiences, the awards event is a vehicle for sharing best practice, and promoting continuous improvement, learning and personal development. The awards are proud to have Customer Experience Magazine as media partner.

Journey Latin America are one of the UK’s leading luxury tour operators and Sagittarius, one of the UK leading specialists in Digital User Experience in the Travel sector were chosen to help them redesign their website and look at the full digital engagement strategy.

Sagittarius were tasked with creating a new website for Journey Latin America (JLA) that more thoroughly represented the brand, was a more engaging customer experience and increased levels of enquiry, sales and customer service.

This 2 minute video explains some of the project highlights: https://www.youtube.com/watch?v=jEY2-6XJBHY

The winners of the awards were selected by a panel of independent judges, made up of customer and financial professionals. The finalists made their presentations to the judges in the morning, and the winners were announced over a celebratory lunch in the afternoon.

Paul Stephen, CEO at Sagittarius commented, “Winning this award and being recognised for digital user experience further cements our reputation as the UK’s leading digital agency in this area. Our core business aim is to provide clients with solutions that not only provide ROI, but also deliver great user experience. Both Journey Latin America and ourselves are very pleased to be recognised for this award!”

Congratulating the winners, Lindsay Hunter, Event Manager for Awards International, said: “We are truly inspired by all the best practice showcased at the UK Digital Experience Awards. We have seen many outstanding examples from companies who are doing truly amazing things in digital customer experience and as a result have reaped the benefits in terms of business growth, customer and employee engagement. Today gave us the opportunity to acknowledge those companies and celebrate with both the finalists and the winners.”

Congratulations to all of this years winners and finalists. Visit: this link for the full list of winners and finalists.


Sarah Dennis

Head of Marketing & Communications

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