we respect your data
At Sagittarius, we want to share our passion and excitement for digital. By providing your details you agree to be contacted by us.
We will treat your personal data with respect and you can find details in our Privacy Statement - this includes:
- What information do we collect about you
- How will we use the information about you
- Access to your information and correction
win with us.
We exist to make your business thrive and our greatest reward is our returning clients. Our focus is and always will be on our clients and not on industry awards and accreditations, which could account for why we’ve won so many of them…
Azure Portal - App Service Diagnostics.
Recently, I was doing some work for one of our clients that is hosted on Azure running Sitecore 9 on Paas. I was trying to identify the route cause of an issue that caused a Site outage for 7 minutes.
Now, if you are familiar with the Azure Portal, you will know that it can be a cruel mistress. There are plenty of places for error logs, exceptions and logging can be hidden... Even without enabling Application Insights.
So I was working my way through the time frame of the outage, and there was nothing in the Sitecore error logs that could point me in the direction of the route cause. But I stumbled across something very interesting that I had not come across before, App Service Diagnostics.
Now in this section of the Portal you can Use App Service Diagnostics to investigate how your app is performing, diagnose issues, and discover how to improve your application. You just select the problem category that best matches the information or tool that you're interested in, and you are presented with the following – I was investigating an Outage so I selected Availability and Performance:
It introduces you to Genie, the Portal Bot! Genie then goes on to run a health check on the Web App and provide you with Key metrics, amazing!
You have the option to drill into any of the specific problems that fall into your selected category, in my case, I was interested in the orange box that read “Your Web App is currently running healthy. However, we have detected downtime in the last 24 hours during which your Web App was experiencing errors. Please "View Full Report" to see more detailed observations and troubleshooting advice.”
What a revelation I thought, it’s all there for me in a report…
This report goes onto show Observations over your selected time frame, Application Exceptions. It gives you information to drill into to find the cause of the issue, and exceptions that need to be resolved or handled.
From here you can also review next steps curated specifically for your app. This could include a Profiler Trace, Up Scaling the App.
What a fantastic feature, and I will definitely be making more use of this for our other clients.
Want to read more of my helpful development tips?Check out my author page for more.
Whatever your business, be it a regional or global brand, the content you produce plays a vital role in your success. You know that… hence you’re reading this.
A well formulated and executed content strategy not only drives more traffic, at the core, it defines what your business is and helps build a strong connection between you and your audiences.
So let's quickly look at why developing a coherent content strategy is important and how setting clear goals and understanding your audience will elevate your online performance.
What is a Content Strategy?
It's basic right? Content is at the core of how you define the way your business presents itself and an effective strategy should look to ensure that tone of voice, messaging and the core values are surfaced across all channels, from service or product pages on your website, to blog posts, through social media updates blah blah blah.
But let's keep it simple - your content strategy should be a clear roadmap that connects your marketing activities to your business goals. Align to your customer’s wants and needs and engage them at every interaction point and boom, you're in business.
Who are my Audience?
You likely start all your projects with this chalked on the wall because your business knows “exactly” who its customers are right? Sounds obvious but we often find its not been done forensically enough (not based on data), is too old (more than 12 months ago - forget it) or its a spin off from some brand work that was legitimately aspirational but doesn’t face the reality of who you your business is actually engaging today.
So start (or circle back) with audience research, building out those personas to understand their ambitions, their lifestyle, their pain points or concerns, and crucially their wants and needs - in your context.
Do I need to tailor content?
As part of your research find out where your audiences spend their time online and how they interact with content: Some may spend time thoroughly researching a product or service, whereas other audiences may want their content to be quick, snappy or easily digestible in the form of a video, infographic or short blog posts.
Ultimately, the key is to produce a strategy that creates the type of content your customers want to see:
What are the problems that your product or service will help them solve?
Who are they most influenced by?
What voices influence their behaviour?
What type of content do they consume?
Where do they consume content and engage with brands?
Different Content, Different Objectives
All content is not born equal: When producing your strategy, it is important that the objectives for each individual piece are defined, that these fulfil your marketing objectives and tie to the overarching goals for your business.
There are various content frameworks that exist to aid content development in this way, but one that is popular and effective is Google’s hero, hub and hygiene method: It provides a framework on developing content to achieve different goals and gives guidance on the effort needed to create each type of content.
Hero content is essentially campaign content, it is big splash ideas designed to appeal to a large audience with the aim of telling your brand’s story at scale.
Ways of measuring hero include the amount of PR mentions or links from authoritative domains plus social interactions and mentions of your brand across all channels.
Considering the scale of hero campaigns, this content is not regularly produced and is reserved for peak promotional times where it’s important for a business to stand out from their competitors.
Hub content is the stuff that keeps your audience engaged, it expands on the themes of product or service level content, educates users and helps create a connection between themselves and your brand.
Hygiene content is the bread and butter of any website, it is the BAU content for products and services, it is SEO focused and targets important keywords at a product, service or guide level.
How do I manage all this?
Content development is only one part of the ongoing work needed when working with an effective content strategy. We call it “feeding the beast” because it really is the fuel in your brand vehicle and once you start you really can’t stop (if it’s delivering results) but that’s where performance measurement comes in.
Your greatest gift in managing the outputs from your hero/hub/hygiene style efforts is to understand If your content is working. To truly deliver results your business must first understand the objectives and goals of each piece of content to effectively measure its success. That as a guiding light from day 1 will let you slow down, speed up, stop or start new content briefs and projects.
Remember - content strategies are not set in stone. They are living breathing things and should adapt and pivot as insights become available and your brand naturally evolves.
If ever you want to chat content and explore new initiatives we’re always here to help.