Take stock, Improve & Maximise.

Take stock Improve and Maximise

The first month of 2021 is almost over. Already the personal things you kicked off on January 1st are floundering and best-laid self-help plans (call them cliches if you will) are falling by the wayside - be that

  • “I will exercise 3 times a week”
  • “I must eat healthier”
  • “I’ll complete that overdue DIY project”
  • “We need to tackle all the technical debt on the website generated in 2020”

the list goes on…

Personally, I’m not one for “drastic action” type approaches, they seldom seem to have the desired outcomes and are not dissimilar from the type of ‘spur of the moment’ decisions that often created the problem originally!

The global pandemic throughout 2020 impacted everyone - every business, every organisation. Those brands that had already made recent or historic investments in the Sitecore Experience Platform (XP) realise now that the speed of customer shifts and expectations make it imperative for them to ‘take stock’, ‘incrementally improve’ and ‘maximise’ the ROI from their platform. One can never neglect the holistic digital estate if true digital transformation benefits are to be realised.

Take Stock

The level of expertise necessary to keep abreast of the speed of changing digital consumer needs during the last 9months - and the fast-evolving customer habits going forward - means your valuable Sitecore investment needs to be assessed for the great post-pandemic economic wave that is rapidly heading your way. You must:

  1. ensure it is being maximised to its potential
  2. validate its ability to deliver efficient customer solution touch-points
  3. verify its use has been optimised for effective and relevant customer experience

We here at Sagittarius see this a great opportunity for Sitecore customers. Those that have not taken stock of, or more commonly shielded away (ostrich head in the sand!) from wanting to know the true current ‘state of play’ of their Sitecore digital ecosystem should undertake a fully independent assessment review. The assessment itself contains critical Sitecore technical and marketing evaluations providing a ‘no stone unturned’ insightful takeaway.

The findings of our innovative assessment contain constructive and actionable outputs (no sugar coating or unnecessary work recommendations) that we openly share and guide you through. Your business will be able to fully comprehend and appreciate (both the technical and non-technical) the incontestable truth regarding the Sitecore digital solution you have in place and how its connecting to the wider enterprise ecosystem around it. Our expert findings may surface issues and challenges that are causing strategic friction that inhibits the wider organisation’s digital ambitions and is invisibly impeding business effectiveness.

Incrementally Improve

Often our assessments uncover well-architected Sitecore implementations with only a minor set of technical or business implementation issue that potentially need addressing and these can be factored dropped into your BAU continuous and interactive Sitecore development work stream. However, it is not unusual to discover some notable technical ailments in the Sitecore solution, that is of pan-organisation importance and require clear explanation to the most senior stakeholders. The kind of challenges where the negative cumulative effect will ultimately result in an ineffective customer experience and may stretch beyond the remit or bandwidth of your existing technical team making it tough to fix the reported pain points.

Fortunately, our deep experience and laser focus on the Sitecore Experience Platform enables us to not only produce a rapid and meaningful assessment for you but to work collaboratively to co-create an actionable improvement plan. We ensure that it is aligned strategically with business goals, relevant technical teams or partners, and delivers incremental organisational, business and customer value - all with measurable phased indicators.


Maximise

Now that you’ve taken the journey from initial assessment, and through some continual progressive development, we are able to the maximise and optimise your Sitecore digital platform and associated ecosystem to drive greater utilisation of your investments and to protect and advance it so that the marketing, data and other operational aspects of your business are able to flourish.

Our ‘maximise’ stage is driven in parallel with the incremental improvements phase so that the customer experience isn’t an afterthought. This ensures that there is a constant forward trajectory in how you think about your Sitecore platform and how integral it should be in achieving your business objectives.

If you need our advice and guidance on making your Sitecore instance ready for what the post-pandemic economy will bring, then get in touch with us today!

want to speak to one of our experts?

Kingsley Hibbert
Kingsley Hibbert
Chief Technology Officer

Kingsley is the agencies CTO and has over 25 years of technical delivery expertise in the digital arena, spanning roles from Software Developer to CTO working for both global consultancies as well as consumer organisations and brands.

His experience is complimented with in-depth knowledge of agile development, enterprise level architecture, cloud engineering, product development, digital transformation and outcome based digital engineering on a global scale.

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