New Client Win - Kent Institute of Medicine & Surgery (KIMS).

31137  KIMS Logo

Sagittarius are please to announce that they have been appointed as the preferred supplier to Kent Institute of Medicine & Surgery (KIMS) for a refreshed website to support the launch and opening of a new state of the art hospital in the heart of Kent.

After more than five years in the planning, the £95 million, seven-acre hospital development was officially opened by HRH The Duke of Gloucester on Wednesday 2nd April 2014.

To support the opening and launch of the hospital, Sagittarius have provided an online presence to the hospital in the form of a fully responsive website compatible for mobile, desktop or tablet users.

It includes full listings of consultants and specialities along with tools to make the patient journey easy for everyone.

Sagittarius will then also be providing on-going SEO and Digital Marketing support to (KIMS).

Nick Towers, Managing Director for Sagittarius: ‘We are very proud to have been selected as the preferred partner agency and working with KIMS on this new and exciting project. Technology within the healthcare sector is a rapidly growing industry”.

In a first for Kent, local patients will be able to avoid lengthy journeys to London for care as the new hospital will have one of the largest cardiology departments in the UK, and be the first and only institute in the county to carry out open-heart surgery.

Thanks to the clinical expertise of the hospital’s consultants, and in another first for Kent, KIMS will also make it possible for local neurosurgery patients to have their treatments carried out locally with the opening of the specialist department.

KIMS is the first - and only - tertiary care centre in Kent, providing high quality complex procedures and acute care in areas such as cardiology, cardiac surgery, neurology, neurosurgery, complex orthopaedics and surgical oncology.

Through the work of more than 300 clinical staff, KIMS will offer private healthcare services, as well as services to the NHS by agreement with local hospital trusts and NHS commissioning bodies, for patients across Kent, as well as East Sussex and south east London

To find out more about KIMS, please visit the website: www.kims.org.uk

Today award-winning digital experience agency Sagittarius is proud to have been certified to ISO 27001 Information Security Management systems standard by business improvement company, BSI.

Leading brands demand first-class information security from their agency partners and the only real proof of this is achieving the ISO / IEC 27001 Certification. If you’re in sectors such as Financial Services, Healthcare, or even working with Government and Third Sector you’ll know that regulation and compliance are essential throughout your supply chain and that the top priority is guarding information and data.

Nick Towers, Co-Founder and Chief Executive Officer at Sagittarius said “We wanted to ensure that brands can come to us in the knowledge that we take data security, data protection and privacy very seriously. Our mantra is ‘remarkable’ and this applies to not just what we do but how we do it and ISO 27001 is an internationally recognised best practice framework for this. To achieve this in six months’ pay testimony to the hard work and commitment to security and privacy that prevails at Sagittarius and I’m very proud of the whole team who have made it their mission to exceed the high standards needed.”

Sagittarius wanted to meet the very highest standard and so decided to work with BSI whose mission is to ‘share knowledge, innovation and best practice to help people and organizations make excellence a habit’. 
Achieving ISO 27001 certification clearly demonstrates that the Information Security Management System at Sagittarius meets international best practice and demonstrates to our customers and partners that we handle information securely throughout the business. 

The agency accepted that by embracing the implementation process they were actively encouraging their team to delve into internal processes and rather than accepting these as ‘the norm’, firstly making sure they were all documented sufficiently. Then as part of that process, they challenged and questioned each process to pressure test validity and innovate and improve where necessary.  BSI then rigorously audited Sagittarius’ policies, processes, and approach to data security. Through the audit stages, BSI shared opportunities for improvement and have helped refine the Sagittarius InfoSec roadmap. 

Data is the most valuable asset any business can have and to achieve peak performance through a truly connected strategy and digital experience it’s imperative that data and information is shared with the agency partner. Trust plays a pivotal role and assurances of confidentiality can only be achieved through an ISO 27001 accredited organisation.
Initiatives like the GDPR have raised the bar on compliance and the associated fines for having gaps in governance leading to breaches are significant. At Sagittarius we operate a single source of truth using tools and systems such as Confluence and Jira to provide documentation quickly and accurately and this was complimented by the auditors. 

Nick goes on to say “We are delighted to create even more value for our clients and prioritise the things that matter to them and their customers. This ISO 27001 certification bolsters our class leading NPS score of 85 adding deeper quality to our services. It sets us apart from other agencies when brands are looking for a partner with deeper credentials. We wanted to take the next step and ensure that Information Security became baked into everyday processes and the way we function as a business. We set an ambitious timeline of achieving the ISO 27001 certification and to meet the highest possible standards through independent auditing and we’ve nailed it. We pride ourselves on ensuring the data of our clients, team and partners are handled in the most responsible manner.”

Gigi Robinson, Regional Product Manager – Information Security & Business Continuity, said: "Protecting information is becoming increasingly difficult for organizations. Achieving ISO 27001 demonstrates Sagittarius' commitment and proactive approach in ensuring their information management processes are robust, secure and resilient for the future. We are thrilled to have supported Sagittarius in achieving this certification which demonstrates to customers and suppliers an ability to handle information securely."

Additional Notes
ISO 27001 is an internationally recognized best practice framework for an information security management system (ISMS). Sagittarius has designed a set of adequate and proportionate security controls within the ISMS to help protect our internal and our clients’ information against cyber-attacks. We have used the EU General Data Protection Regulation (GDPR) and the NIS Regulation as part of our framework.  

 

 
Nick Towers
Nick Towers
Co-Founder & Joint CEO
Co-Founder, CEO and self-confessed massive geek, Nick has been in digital since graduating from law and moving into technology many years ago. Through a combination of building awesome client relationships, crafting a formidable team of digital experts and consistently delivering results for our clients Nick has taken Sagittarius from being a successful small agency to the global digital customer experience consultancy and Sitecore powerhouse that it is today.
Nick Towers

Nick Towers

10 Apr 2014 - 5 minute read
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