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We're looking for a Business Analyst to join our vibrant team in any of our UK offices.

As a Digital Business Analyst, your role will be to understand the user and business requirements and convert them to optimal functional/ technical solutions. You will also be able to lead requirements and solutions aspects of solution delivery from inception to closure serving as product owner (where necessary) for the delivery team. 

Location: Leeds, London (Shoreditch) or Kent (Ashford) 

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our culture

We have created an inspirational environment for our staff at each of our 5 offices in Kent, London, Leeds, Ukraine and Sri Lanka. 

It’s a bit loud, pretty relaxed, and collaborative and we are constantly trying new technology and integrating the really good stuff. 

We start our day with a “stand-up” as a whole team – sharing successes and offering each other solutions for the day ahead. 

We have strong relationships with our clients and we have regular trips out for pizza, beers in the office on a Friday before logging off and social events (if that’s your thing). Most importantly we invest in our teams skill sets with supported training and certification and we have a commitment to promoting from within and developing you for your future.

Our culture is really important to us and we want the best cultural fit and the best talent to join us. Our teams are positive, enthusiastic, passionate about technology and really comfortable with the internal and external collaboration that is core to our business. A desire to constantly expand your skillset should be equally important to you. 


job role & responsibilities

  • Elicit, priorities, define, document and manage business analysis & manage requirements across the project and solutions lifecycle using agile working practices
  • Write effective user stories and acceptance criteria using JIRA and Confluence and other business process modelling tools. Define user journeys and interactions
  • Provide requirements engineering and business analysis leadership and support to project/delivery managers, account managers, Development and QA team to help ensure quality business and functional/ technical solutions are managed
  • Set up industry best practices, tools and technologies and improve agency-wide business analysis artefacts and processes
  • Assist project/delivery managers and project team in planning and estimating for BA & requirements engineering tasks and help ensure the required tasks are delivered within the required project constraints
    Facilitate workshops and conduct interviews with various stakeholders including clients
  • Support and coordinate UAT and successful implementation activities


experience, skills & qualifications

  • Strong direct hands-on experience as a Business Analyst within a digital business (ideally a digital agency, but not essential) involved in delivering numerous technology projects – small, medium and large (transformation) scale.
  • Must be proficient in the understanding of software engineering, digital and web application development and requirements/business engineering.
  • Having a strong and in-depth knowledge of agile methodology (agile delivery and agile coaching/educating) and its relevance to business analysis.
  • Exceptional attention to detail and uncompromising attitude to quality, delivery and time management.
  • Willingness to adopt to and pick up new technologies and solutions and work with others to also effectively adopt to it.
  • Must be fluent in English (spoken & written) and the ability to effectively communicate to teams and clients globally across multicultural locations.
  • Worked in an agile (Scrum/Kanban) project methodologies and an understanding of other project delivery methodologies will be highly desirable
  • Agile certification - CSPO (Certified Scrum Product Owner) will be highly desirable, alongside experience of operating in an agile agency delivery environment.
  • Having previous experience in enterprise-level CMS platforms (e.g. Sitecore) will be a distinct advantage.

Apply Now

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