Karndean improves site stability with a dedicated business retainer team.

Their challenge.

Karndean suffered from an unstable platform, with regular outages causing problems for internal and external users. The older version of Sitecore that they were using meant they were unable to use core modules, such as EXM

Our solution.

We immediately saw that Karndean would benefit greatly from a dedicated, always-on team to provide invaluable services such as:

  • Project & Account Management
  • UX Support
  • Design Support
  • Developer Services (Sitecore Certified Server Side & Client-Side Developers)
  • Quality Assurance Testers including Automated Testing Services
  • CI-CD (Continuous Improvement & Continuous Development)

We continue to work with Karndean to help them to achieve their business needs and drive digital engagement with their target audiences.

The Results

After just six weeks with their own dedicated development team from Sagittarius, Karndean saw the following results:

  • Improved site stability, with an improvement to 98% uptime
  • Sitecore upgrade to a newer version, including EXM
  • Additional 24/7 support meaning the website will be up and running regardless of time zone

What our client said...

Sagittarius has done a great job improving our site stability and tackling long-term issues on our system. We’re now looking forward to further improving the user experience.

Andy Parton, Digital Services Manager


How can we help you?

Experience the power of a multi-disciplinary team that drives your digital roadmap

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