Strategy

Connecting your business plans to your Sitecore marketing technology will transform your performance. We ensure your investment delivers value faster unlocking your potential for a composable future.

Data & Analytics

With an overwhelming wealth of data available for brands to dissect, it’s essential to understand which of those data points provide important measures of success, and which are an unhelpful distraction. Whenever we start work with a new client, we recommend a review of existing tracking across digital properties. Taking the business and marketing objectives and understanding any internal reporting needs, we specify all tracking requirements and cross-reference them against the current set-up.

Where gaps or sub-optimal tracking is identified, we identify and configure the new setup to enable greater visibility and understanding of on-site and channel performance and the likely impact and the opportunities it presents. Insight also stretches beyond the realms of analytics and into the audience, competitor, trends and market. We work with a number of partners to understand media consumption, purchase drivers, motivators market projections and behaviours. All of which enable us to produce insight-led strategies that convert.

Monthly reporting against those objectives is crucial to monitoring progress, identifying potential threats to success and implementing tactics to turbocharge performance where needed. We connect your digital properties and tools to provide real-time reporting dashboards – be that in Google Data Studio, Tableau or Power BI.

Digital transformation

Our digital transformation team will use insights, experience, strategy and industry knowledge to support you and your stakeholders through a simple journey to understand the risks and opportunities and the cost of not driving forward the right change for your business.

  • We understand the need to transform and modernise your organisation to meet the needs of tomorrow’s customer
  • We know that talking about digital technology can seem complex and getting buy-in from your board or c-suite team can be a barrier

Business Optimisation Sitecore Services (BOSS)

Looking to get the most out of Sitecore’s powerful features but not sure where to start? That’s where our expert BOSS consultants can help.

We’ll deliver tailor-made workshops to help your team embrace Sitecore’s functions and features, including personalisation, engagement values, profiles, personas, and much more.

Workshops can be delivered as part of your Sitecore development project or as specific stand-alone training sessions at one of our global offices or in the comfort of yours.

Sitecore Training

Regardless of your level of knowledge and experience using Sitecore’s Digital Experience Platform, our Academy programme has something for you.

Our Experience Tracks delve deep to uncover the ‘how’ and the ‘why’ of experience marketing. Our goal is to move you a step ahead of the competition so you can unlock its leading-edge functionality and truly wow your customers.

Sitecore is more than the sum of its parts and to make the most of the platform you should take advantage of its marketing, content, personalisation and testing tools.

As an agency specialising in Sitecore, we’re the experts and individually tailor routes for developers, application administrators, content managers and marketers. Our lectures and practical labs provide hands-on, real-world scenarios to test your learning and new skills. Learn more about the academy’s exceptional training opportunities for your business.

Personalisation & Segmentation

Our aim is to help the brands we work with cultivate an army of loyal, lifelong customers. We do this by learning everything we can about your audience and then helping you unlock the touch points that will build a closer relationship.

Workshops

Our expert team specialise in optimisation, personalisation and engagement workshops tailored to your business. Sessions include understanding and defining engagement values, implementing digital goals and measuring the value that interactions generate. We also offer Sitecore-specific training to help businesses leverage the platform’s potential.

Personalisation

Every interaction on your website has potential. Yes, there’s a data exchange – they learn about you and you learn about them – but the potential doesn’t end there. By utilising your personalisation potential, you harness the power to create a meaningful conversation with your customers that can continue long after users leave your site.

Segmentation

A high-performing acquisition and retention strategy has no place for ‘one size fits all’. That’s why our personalisation and segmentation consultants enable you to use your data to understand your audience, segment them into groups based on their implicit and explicit behaviours and understand what type of customer they might be. Armed with this info, you personalise the content they see so it’s always relevant to their point in the sales cycle. Get in touch to find out more.

Conversion Rate Optimisation (CRO)

Whether you’re new to the CRO journey or you’re already at the implementation stage, we can help. And, as our clients have benefitted from revenue increases of 50% and upwards you can rest assured that you’re in safe hands

Contact us to learn more about our CRO team to ensure your experiences are continuously analysed. We’ll listen to and learn from your customers, keeping you in touch with their needs and wants. When opportunities arise, we’ll run tests to compare which elements on your customer journey they enjoy least and most and utilise statistical modelling to ensure you offer up the experience that converts and continually have positive impacts for your customers.

Check out some of our CRO services:

Our work

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YPO

With timely technical and content enhancements targeting the ‘return to school’ announcement, YPO sees month-on-month land on the page increase by 49%.

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Liontrust

Liontrust leverages user data to harness digital customer experience and create a powerful yet elegant website for its customers.

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L&Q

L&Q Homes required a revolutionary modern user experience-led site that utilised the Sitecore platform's full capabilities to provide a secure self-service customer portal for current and future tenants.

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Jacksons Fencing

The leading fencing manufacturer, Jacksons fencing, seamlessly migrates to a fully optimised, modern website experience that has enabled the brand to achieve exceptional results.

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IFS

Utilising various digital marketing tools, global software brand IFS boosts visitor engagement and strengthens client retention rates.

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Cooke Optics

Global premium camera lens manufacturer Cooke Optics goes live with a new website to redefine and reinvigorate the brand image.

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Baxi

A secure integrated site with a modern and interactive design boosted Baxi's brand awareness.

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How can we help you?

If you have a query or would like to find out more about our strategy approach to the implementation and optimisation of your new or existing Sitecore website, get in touch.